I’m a first time user of Home Advisor. I called at 1030 pm and the person I spoke to stated they would call me in the morning. Thinking I wouldn’t hear back till the afternoon, I was completely surprised to get a phone call at 7 AM the next morning. Mitch advised he could be to my house in a half hour. WOW! I explained how I had to take my children to school and he said it wouldn’t be a problem. I then thought great now I would be put at the end of the list. WRONG again. When I returned home Mitch was waiting for me! Mitch completed the job and made sure I had NO more drain problems! Thank you I will definitely use this business again!